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Frequently Asked Questions

  • If I'm staying in a condo, can I a rent golf cart?
    Please utilize the Redfish website for all golf cart rentals. Do take note that golf carts may be restricted in the following areas of 30A WaterColor WaterSound Alys Beach Rosemary Beach. Due to community regulations, street legal golf carts or LSV’s are restricted and sometimes not allowed.
  • How far in advance do we need to reserve these items?
    As soon as you confirm your vacation home details we do recommend you also book your Redfish Beach Equipment rentals too. Should you have any questions on local area, please contact us via phone or email.
  • Can I pick up my items?
    All items will be delivered to the designated location mentioned in the booking request at no additional charge to our customers.
  • When will my items be delivered
    Beach Chair and Umbrellas - to be delivered onsite and set up by 8am on the first day of rental if you are located in a private location. If you are renting at a public beach access, please see the SWBA attendant and he will set your chairs and umbrellas up. Golf Carts - to be delivered onsite the first day of hire by Redfish Rents personnel. Bonfires - to be delivered and set up at least 30mins before agreed Booking Time.
  • How much does delivery cost?
    We are happy to share there are NO Delivery Costs for any of our services.
  • We have decided to stay longer; can we keep the items longer?
    Please give us a call to discuss further. We will strive to accommodate the best we can, that said, there may be a chance that your equipment is already leased to another vacationer.
  • How does beach service work?
    All customers utilizing Walton County FL public beach access will have your equipment set up by SWBSA Beach Attendant [South Walton Beach Service Association]. You must check in with the SWBSA attendant upon arrival who will then confirm your booking and set up your umbrella and chairs.
  • I cannot find my Beach Attendant, what do I do?
    We are sorry that you aren’t able to find the SWBSA attendant immediately. Sometimes the attendant may be near the water line assisting other customers and isn’t clearly visible immediately. If you do not see a lady or gentleman with “Beach Attendant” across the back of the shirt nearby, please just give us a call and we will make the necessary calls. Do note – the attendants will be present from 8AM to 5PM daily. The attendants also may be away on Lunch Break at 12 Noon.
  • Should we lock our equipment?
    We do recommend that you secure any and all equipment rented from Redfish Rentals. You are responsible for lost or stolen property. Equipment that is lost or stolen is subject to replacement cost.
  • What happens if I lose an item that I rented?
    You are responsible for lost or stolen items and will be charged associated cost for replacement.
  • Will Redfish set up a bonfire at a place of my choosing?
    Unfortunately, no. Beach bonfires are allowed only off Public Beach walkovers, in Walton County only, as long as a no-burn order has been issued. Beach bonfires are not allowed in... Okaloosa County Bay County Please see the individual bonfire listing for more information about items provided, and Redfish Rentals’ cancellation policy.
  • What if I need to cancel my order?
    Depending on how soon your rental starts, you may be able to cancel your order. Please review the cancellation policy for fees and limitations pertaining to cancellation.
  • How will bad weather affect my rental service?
    Inclement weather can temporarily affect our ability to provide certain services such as beach service and bonfires, and may affect your ability to safely use your golf cart. Please review our weather policy for detailed information.
  • What will show on my credit card or bank statement?
    After making a payment with us, you will see that transaction appear on your credit card or bank statement as REDFISH RENTALS BEACH.
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Picture your toes in the sand with a cold drink in hand and it's easy to overlook small details.

Redfish Rentals specializes in small details.

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